Privacy Policy

Last updated: February 28, 2026

1. Introduction

CryptoPulse ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Service at cryptopulse.uno.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account.
• Payment Information: Processed securely by Stripe and NOWPayments. We do not store credit card numbers or cryptocurrency wallet keys.
• Wallet Addresses: Public blockchain addresses you look up through the Service. These are public information by nature.

2.2 Information Collected Automatically

• Log Data: IP address, browser type, device information, pages visited, and timestamps.
• Usage Data: Features used, chains selected, wallet lookups performed, and alert configurations.
• Cookies: Authentication tokens stored as HTTP-only cookies for session management.

3. How We Use Your Information

• To provide and maintain the Service.
• To process payments and manage subscriptions.
• To send transactional emails (welcome, login alerts, payment confirmations).
• To send whale alerts and notifications you've configured.
• To improve the Service and develop new features.
• To detect and prevent fraud or abuse.

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe: Payment processing (Stripe Privacy Policy).
• NOWPayments: Cryptocurrency payment processing (NOWPayments Privacy Policy).
• Resend: Transactional email delivery.
• Telegram: If you connect your Telegram account for alerts.
• Law enforcement: When required by law or to protect our rights.

5. Blockchain Data

CryptoPulse accesses publicly available blockchain data (transactions, balances, smart contracts). This data is already public on the respective blockchains. Our analytics, scoring, and labeling are derived from this public data.

6. Data Security

• Passwords are hashed using bcrypt.
• Authentication uses signed JWT tokens.
• All connections are encrypted via HTTPS/TLS.
• Payment data is handled by PCI-compliant processors (Stripe).

7. Data Retention

• Account data is retained while your account is active.
• Wallet lookup history is retained to improve your experience.
• You may request deletion of your account and associated data at any time.
• Payment records are retained as required by applicable tax and financial regulations.

8. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your account and personal data.
• Export your data in a machine-readable format.
• Opt out of non-essential communications.

To exercise these rights, contact support@cryptopulse.uno.

9. Cookies

We use essential cookies only:

• auth_token: HTTP-only secure cookie for authentication session.

We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

10. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children.

11. International Data Transfers

Your data may be processed on servers located outside your country of residence. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be communicated via email. Continued use after changes constitutes acceptance.

13. Contact

For privacy-related inquiries: support@cryptopulse.uno